We had a very disappointing experience when we attended for Christmas Day as a family of 20. The food was mediocre throughout at best and the service was unnacceptable. When we made reference to the 2.5 hours it had taken for our mains to come out, the waitress asked a member of our family if they had ever worked in a kitchen. Clearly they felt this was acceptable. Understanding that Christmas Day can be a challenge but to respond in that manner is highly unprofessional. We were also advised that other tables who were seated well after us were being served before hand and quicker because they were easier to manage. Again, just being paid lip service. (If you can't manage large parties, do not take the booking)!I would not consider this as an option in the future, nor recommend to anyone wishing to dine or stay at this hotel. Ruined our afternoon, on a rare family occasion where we all managed to be together.This is my first time ever reviewing a hotel / restaraunt. I have made the effort purely due to how poor our experience has been. Staff in severe need of training and a better attitude!
Very nice hotel good food.staff friendly Will definately visit again
Nice friendly staff, large room but light hanging off wall plus you can feel springs in bed. Food was good.
I have using this hotel for some years. The staff are extremely professional and polite at all times and portray a can do attitude. The food has that cooked at home feel and generous in portion.Rooms downstairs are too line
THIS HOTEL IS ONE OF THE BEST I HAVE STAYED AT. THE STAFF ARE ALWAYS WILLING TO HELP. NOTHING IS TOO MUCH TROUBLE FOR THEM. THEY WERE EXCELLENT IN EVERY WAY. HAD A GREAT VISIT AND WOULD CERTAINLY COME HERE AGAIN
Hotel Cladhan is a UK Lodging based in Falkirk, Scotland. Hotel Cladhan is located at Kemper Ave, Falkirk FK1 1UF, UK.
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