The showroom is accessible through swing doors with a level entrance, the springs on the doors do not need a lot of force to open them and once inside you'll find yourself in a warm, clean and well lit area with ample space around the unlocked vehicles within the showroom to maneuver a mobility scooter or large pram/pushchair. The staff are very welcoming indeed and help is at hand should you wish further information and I'm happy to say the staff are knowledgeable about their vehicles on show both in the showroom and outside in the forecourt/sales area. Parking may be an issue on some days however there are plenty areas you can park only a very short stroll or wheelchair etc ride away. The premises sit on the side of a busy main road so the pavements can be a bit dirty in the winter or wet months. All in all a very pleasant business to frequent.
I was a bit worried about taking my car into an official Suzuki garage (thinking it would quickly cost me an absolute fortune) but I found the staff to be really understanding and reasonable. I wasn't charged the earth and I got a lovely courtesy car to drive home in while my own car got repaired. I would definitely consider going to this garage for future work.
AVOID very poor customer service Nice only when selling the car No communication between the main office and the service department I been advised to do NOT buy any car from this garage unfortunately I Did ! And will be my last too !
I had my car in today for some recall work The work was done efficiently and without any hassle Good costumer service Got my car back cleaner than I left it Would highly recommend!!
Bought a pick up for emplpyer however gearbox failed within a few days. Offered replacement pickup. I pointed out that I would be covering a lot of miles to which they agreed to waiver 100 mile weekly allowance. I took them a month to sort the gearbox!!!!Then the service Manager Andrewhad the gaul to say we were due them 2000 in excess mileage even though he admitted that one of their staff (Drew) had agreed to this in front of the salesman (Gavin).Great sales team.....hopeless service Manager
Ian Grieve is a UK Car Dealer based in Falkirk, Scotland. Ian Grieve is located at 95 Glasgow Rd, Camelon, Falkirk FK1 4JD, UK.
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